Domore products are warranted to be free from defects in material and workmanship under normal use and service for the periods described below:
Ten (10) years from the date received
Domore’s proprietary control mechanism used in the Intensive Duty and Extended Duty series product lines.
Five (5) years from the date received
Armrest Structure (excluding arm pad)
Base (excluding casters)
Two (2) years from the date received
Domore approved OEM Upholstery Materials.
Note: Upholstery materials are continually updated to keep up with changing preferences and demands by our customers and as a result, we or the manufacturer may discontinue some upholstery materials during the term of the warranty.
Exclusions to these warranties are:
*COM upholstery materials, expected normal wear and tear, damage incurred during shipment by carrier, allowable tolerances, handling damage, damage due to misuse, abuse, modification of chair, damage due to storage conditions, or products not used or maintained in accordance with product instructions, intended usage and warnings.
These warranties apply to the original purchaser only, non-transferable and not applicable outside the United States, Canada and Mexico.
*Customers own material